Three months of tracking prices across both chains with two dogs. Here’s what I found.
Food Prices — Much Closer Than You’d Think
I tracked Royal Canin, Hills Science Diet, Purina Pro Plan across both for three months. The price difference was 5-8%. Neither chain is dramatically cheaper. Real savings come from subscriptions.
Subscription Delivery — Petco Wins Clearly
Petco’s Repeat Delivery: 35% off first order, 20% ongoing. PetSmart: 20% first, 15% ongoing. On my dogs’ food, the annual saving is about £85. That’s real money.
The Telehealth Advantage — Petco’s Clear Win
Petco’s 24/7 vet chat (included in Vital Care at $19.99/month) is something PetSmart doesn’t match. Response under 4 minutes every time.
Conclusion: Petco edges it for most pet owners — better repeat delivery savings, proper telehealth, comparable product selection. PetSmart is better specifically if you’re a Banfield Wellness Plan subscriber.
